Intelligent Self-Service Kiosk Platform
Self-serve auto finance at the point of decision — modular by design, and ready for your market's documents, languages and rules.
The Platform
Built by XSTAR for auto finance, this self-service kiosk takes a customer from identity check to a signed decision — all on one machine, under rules you control.
Identity, documents, credit, e-signature — each step is an independent module you enable, order and configure.
Document authentication, dual face verification and a full audit trail keep every application defensible.
A holographic digital human walks customers through the whole journey — answering questions in multi-turn dialogue — with live video support as backup.
Interfaces, documents, workflows and hardware are re-fitted to each market's rules — not bolted on.
Live interface — identity verification step
machine runs the whole application, end to end
sign-in lanes — physical card or OCR capture
built-in help channels: avatar, video, hotline
counter staff required to complete an application
Extend financing hours and reach without new counters — applications arrive complete and verified.
Close financing on the spot. Your own dealer team completes backend details, while the customer waits on a guided waiting screen.
Malls, showrooms and auto fairs become financing points — a new service line with minimal footprint.
One kiosk, your rules: workflow, language, documents and hardware modules are all configured per deployment.
Deployment Scenarios
The kiosk drops into any environment where vehicle purchase decisions happen — and turns interest into completed applications on the spot.
Convert showroom traffic into finance applications while the intent is highest — beside the car, not across town.
Offload routine auto-loan intake from counters, free staff for advisory work, and serve customers beyond banking hours.
A self-contained financing point that travels with your events — deployed in days, running without on-site staff.
Standardize the finance intake experience across every location, with central configuration and remote oversight.
The kiosk runs the journey you configure — your credit policy, your documents, your approval flow. It adapts to your business, not the other way around.
If your customers finance vehicles, XSTAR meets them where they decide.
Core Technology
Every module below ships in the machine today — no roadmap promises, no add-on licenses.
ID documents are captured and read on the spot, with the supported document list configured per market.
Face capture and matching run twice by design — at sign-in and again before signing — to keep identity consistent.
Identity, OCR and risk checks run locally on the kiosk — fast response, less data leaving the premises.
Customers sign directly on the touchscreen; signatures are bound to the application record and audit trail.
When a case needs a human check, a risk-control officer joins by video — recorded and archived for compliance.
Customers scan a QR code to upload supporting documents from their own phone — nothing to type on the kiosk.
Live interface — mobile document upload
Companion Flow
The kiosk hands heavy file work to the customer's own phone, keeping the booth session short:
Global Customization
Software intelligence above, purpose-built hardware below — every layer re-fitted to each market's systems.
UI, voice prompts and customer-facing documents delivered in the languages your customers actually speak.
Real customer questions accumulate into a knowledge base that continuously trains the digital human — supporting accurate, multi-turn dialogue.
Panoramic cameras, risk-control video and layered identity checks work together to keep every transaction safe and compliant.
Consent wording, disclosures and process copy adapted to local regulation before launch — reviewed with your compliance team.
Enable, order and tune journey modules to match your approval flow — your credit policy drives the machine, not vice versa.
Physical card reading for supported national ID and chip cards, matched to local card standards.
A dedicated capture camera photographs identity documents for on-device reading and verification.
A holographic digital-human screen gives the kiosk a visible, approachable assistant — greeting, guiding and explaining throughout the journey.
Wide-coverage cameras record the session environment for risk control and dispute resolution.
Printer, scanner and payment modules added per deployment — the hardware bill of materials follows your use case.
Deployed in-market with a localized interface, document set and workflow — a reference site you can visit.
Configuration adapted to local systems and usage habits, built on the same modular platform.
Bring us your rules, documents and languages. We build the localization pack and prove it in a pilot deployment.
Partnership Path
From first workshop to national rollout, we work the same way we build the machine: modular, transparent, and on your rules.
We map your approval flow, documents, languages and compliance needs into a kiosk configuration.
Software, content and hardware modules are built and validated against your market's rules.
A live pilot proves the journey with real customers, real cases and your own team in the loop.
Scaled deployment across your network, with remote monitoring, training and ongoing updates.
Talk To Us
Tell us your country's documents, languages and systems — we'll show you exactly how the kiosk fits, and what a pilot looks like.
7 Temasek Boulevard, #37-03 Suntec Tower 1, Singapore 038987
General Enquiries: hp.enquiries@xstar.sg
Full Settlement Enquiries: hp.finance@xstar.sg
Mondays to Fridays: 9:00 am to 6:00 pm
INTELLIGENT SELF-SERVICE KIOSK PLATFORM